What a managed service provider can do for you and your small business.
Investing in an IT service provider is a good idea regardless of what your business does. Why? Because even the most tech-savvy business owners could still use some help optimizing their networks and heightening their cybersecurity.
If your business doesn’t have an in-house IT team or you want to boost your existing department’s productivity, teaming up with a managed service provider is the perfect way to improve your IT infrastructure without taking on more employees.
What Does “Managed Services” Mean?
Some IT service providers offer managed services, which means you pay a flat fee for round-the-clock monitoring and assistance rather than hiring IT services on-demand. This means that you shouldn’t have to hire additional tech support to resolve issues because your managed service provider (MSP) will either prevent technological complications from happening or solve them as soon as they’re recognizable.
Through remote monitoring and management, your MSP will become your guardian angel in terms of tech.
With an MSP, you’ll get extensive coverage for predictable IT support costs that can be factored into your budget as an anticipated expense, rather than a last-minute solution for an unforeseen problem. When it comes to technology, being proactive is the best way to protect your business from costly mishaps and damages, and having an MSP guarantees that you’ll never be without support.
What Do MSPs Have to Offer?
Not sure if hiring an MSP is right for you? Here are some of the ways that working together with a team of IT professionals can benefit your business.
1. Infrastructure Management
It isn’t always easy to stay up-to-date with all of the latest technological innovations in the world of business. An MSP can help your business to run more efficiently and maximize its profits by finding and installing the right tech and latest software.
2. Backup and Data Recovery
Accidents happen—but when they do, you need to be prepared. This means having a system in place for information backup and data recovery. You don’t want to leave yourself (and your business) susceptible to disaster, especially when an MSP can easily help you utilize services like cloud computing to store your data.
We’ve come a long way from flash drives and manual backup. With cloud services, you can store files in a centralized location and sync your data on multiple devices.
3. Cloud Computing
Versatile in functionality and diverse in application, cloud computing is quickly emerging as an essential business tool. However, you might need an MSP’s help in implementing the use of cloud services into your business model. Your provider can tell you which services will be a good fit for your business and which ones you can go without. Plus, they’ll be able to offer assistance as you learn your way around a new software or program.
4. Network Security
While technology certainly has its benefits, it also, unfortunately, has its risks. Keeping your files safe and your information protected is vital to your business’s continued success. Don’t put off looking into your cybersecurity until it’s too late. An MSP can identify weaknesses in your network and show you the best ways to fix them.
Don’t fall into a false sense of security with the mindset that if nothing’s happened yet, you’re probably fine.
How to Find the Right MSP
Even if you don’t know much about technology yourself, there are still ways that you can ensure you’re investing in a proficient MSP. These are some qualities to look for in IT firms:
- Communicative — As a business owner, you know that communication is a defining aspect of any collaborative venture. Don’t forget that you’ll be working together with the firm that you hire, which means that you want people who are effective communicators. Not only does this mean keeping you informed, but it also entails presenting you with the facts in a way that you understand.
- Flexible — Like we just said, teamwork is going to play a major role in your relationship with your MSP. You don’t want to get involved with a group of people that have a “my-way-or-the-highway” type of mentality. For this reason, flexibility is another asset to seek in your MSP.
- Innovative — Technology is a field that’s constantly evolving. But your MSP doesn’t just have to have knowledge of the latest tech—it also needs to possess the creative capacity to apply that tech to your business. This means you want a team that’s dedicated to continual learning and innovation.
Of course, there are other things that you need to take into consideration when looking for an MSP, like cost, customer reviews, and so on. Still, these characteristics are a good place to start, especially if you’re not sure what to look for.
An Investment You Won’t Regret
Hiring an MSP can save you money in the long run, not to mention stress and time. It can also help you avoid potentially detrimental security breaches and data loss, which are two scenarios that will set you back, to say the least. In other words, finding the right MSP is an investment that is certain to pay off in a variety of ways. After all, technology isn’t going anywhere.